Non-Profits Need to Think More Like For-Profits…

Nonprofits…it’s a business! Those of you who know me know that I’m a proponent of change. And, for this blog post, I will stand on my soapbox and shout that it’s time for the nonprofit sector to heed this advice. Why? Because the way nonprofits are working isn’t working smart enough.

Too many nonprofits are required to be frugal at the expense of what they are able to accomplish. Nonprofits need to take cues from big corporations. Why does that statement make a lot of nonprofit supporters squirm? Do they believe that “thinking like a for-profit” means that the greater good of the philanthropy will suffer? Isn’t it time to be unconventional?

I recently saw Dan Pallotta’s TED talk where he encouraged charities to reexamine the way things are done. Not their mission of helping others, but the roadmap in which we accomplish the end result. Just because it’s always been done a certain way, doesn’t mean it is the best way. I was nodding my head through the entire presentation.

In the presentation, Pallotta outlines five ways nonprofits are handicapped by the current rules:

  1. Compensation: The average salary for a CEO of a hunger charity is $80k; the average salary for someone with an MBA, after ten years of school, is $400k. And actually, it turns out it’s more financially advantageous for these talented business minds to take the big paycheck, give $100k to a hunger charity each year, reap the tax benefits and get the label of “philanthropist,” says Pallotta.
  2. Advertising and Marketing: Nonprofits are expected not to advertise – unless the advertising space and airtime is donated.
  3. Taking Risks on New Revenue Ideas: Fear of failure kills innovation.
  4. Time: Businesses are given time to build the infrastructure and need, non-profits are not afforded this luxury.
  5. Profit to Attract Risk Capital: Nonprofits can’t go after capital because they can’t be on the stock market. And how do you build scale without capital?

If associations and for-profits used the same rulebook could we make the world a better place faster and more efficiently? “Our generation does not want its epithet to read, “We kept charity overhead low,” concludes Pallotta. “We want it to read that we changed the world.”

Good news – charities are providing a greater number of programs and services for communities.

Bad news – communities are depending on charities to provide a greater number of programs and services.

The time is now to think differently. Are you? Let us know how your association is operating as a business.

Be Unstoppable Together, 

Connie Pheiff, Unstoppable DIVA

Do you have questions or comments about the issues in today’s post, want to know how to apply them, or how to help others with them? If so, contact me at or CLICK HERE to schedule a 20-minute discovery call to discuss with you personally.

Responsible Fundraising

Developing your fundraising plan takes more than identifying your financial goals. Will you be using print, telephone, social media or person-to-person solicitations? No matter what style of contact you make be certain your material is clear and accurate. Make it easy for your potential contributor to understand your mission, history of service to the community, and the intended use of the funds raised. Never be misleading.

Organizations will occasionally receive donations where the donor asks for a designation of the funds toward a specific project. When a donor specifies where and how the funds should be allocated, it is the organizations duty to apply the funds as requested. If this is not possible, the donor must be notified of the situation and you can always ask permission to use the funds for another project or offer a full refund. Refunding could sometimes be difficult, especially if the organization desperately needs the funds for another project.

You are legally responsible to be clear with your funders. Train your development team so they fully understand their responsibilities, applicable laws that govern donations, and funder’s policies. The best way to understand funder’s policies is to meet and ask, “What are your policies.” Many professional organizations such as foundations will have their policies and procedures on their application form and website. Unfortunately, you may not always agree with the funder’s policies. The biggest concern is when a funder tells you “100% of the funds go to programs, this is not to be allocated to administrative costs.” Yes, this could be painful and gives you a reason to seek out funders who will support your administrative costs.

Accepting donations is more than saying ‘thank you.’ As a charitable organization the board of directors must adopt clear policies of acceptable gifts – without compromising your organization’s ethics, program focus, and financial situation. Is accepting a speedboat an acceptable gift when your organization is based in the High Desert? This was an offer to one of my clients. This gift was inappropriate and politely declined.

Respect your donors. Preserve their trust in your organization. Acknowledge their gift appropriately. If they select an anonymous gift – honor their request. Use a fundraising software program to secure your donors information.

The guidelines to fundraising are many. For more information refer to the Principles for Good Governance and Ethical Practice. You can download a FREE copy or become a member of an Association of Fundraising Professional (AFP) chapter near you.

Be Unstoppable Together, 

Connie Pheiff, Unstoppable DIVA

Do you have questions or comments about Responsible Fundraising points in today’s post, want to know how to apply them, or how to help others with them? If so, contact me at or CLICK HERE to schedule a 20-minute discovery call to discuss with Connie personally.